Payment Methods
Currency
Chigee.com uses USD as the base currency, and prices in other currencies may fluctuate based on exchange rate changes.
Payment Options
Credit Card
Please select “Credit Card” during the “Payment Method” step.
We accept the following credit cards:
- Visa
- MasterCard
- American Express
- JCB
- UnionPay
- Discover
- Diners Club
- Google Pay
- Apple Pay
Klarna
Shop now. Pay later.
- 3 interest-free instalments
- Pay in 30 days
Afterpay / Clearpay
Buy Now Pay Later.
PayPal
FAQ
Q1. How Can I Change Payment Methods?
If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.
Q2. Can I Use More Than One Code On An Order?
We can only apply one promotional or coupon code per order. If you have any coupons with future expiration dates, make sure to save them for use on your next order!
Q3. I Failed To Pay With My Credit Or Debit Card?
Possible Reasons For The Failure Of The Payment Might Be:
1) Incorrect or incomplete card/account information
2) Inadequate credit or account balance
3) Your card is not set up for global online transactions
4) Authorized or default online transaction limit is too low
5) Technical problems with the payment system
We Suggest You:
1) Double check your card/account information to make sure it is correct
2) Use a different card or payment method
3) Contact your bank/service provider to enable related functions or get more details If all the above suggestions cannot help you solve the problem, we suggest you use PayPal to complete your payment because PayPal is very fast and it can ensure the safety of your money.
Q4. What's your Coupon Policy?
You can apply coupons for your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total. Please note that if you do not click ”apply” before continue checkout, your order total will not reflect a coupon discount.
NOTES:
- Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.
- Coupons cannot be combined. You can only use one coupon code per order.
- Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.